Terms and Conditions
Last updated 28th April 2025
By visiting and using this website, leoniequayle.com (website), and/or by engaging with us for any of our products, services, or programs delivered either online or in-person, you agree that you have read, understood, and agree to be bound by these Terms and Conditions of Use by Tov Collective Pty Ltd trading as Leonie Quayle (we, us or our).
Please read these terms carefully. We will alert you to any changes to these Terms and Conditions by changing the “last updated” date at the top of this page. Any changes become effective immediately upon publication on our Website, and you waive specific notice of any changes by continuing to use and access our Website, products, or services.
We encourage you to review these Terms periodically, including when you use our Website for any purpose or engage with us on social media, or when you purchase our products or services. You are deemed to have accepted any changes to the revised Terms by your continued use of our Website, products, or services after the revised Terms and Conditions are posted.
GENERAL TERMS
This website is owned and operated by is owned and operated by Tov Collective Pty Ltd trading as Leonie Quayle (ABN 31 686 206 833), a company registered in the State of Victoria. Our business address is 101/2 Alexander St Seddon VIC 3011 Australia.
You must be at least sixteen (16) years of age to use our website. Use of this website is at your own risk. We host our site on a reputable platform and take reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety of your individual use of the website.
INTELLECTUAL PROPERTY
All text, logos, photos, images, videos, designs and/or graphics are owned by and property of Tov Collective Pty Ltd, or the properly attributed party. Our intellectual property is protected by law and any modification, reproduction or unauthorized use of any materials found on this site constitutes infringement and may be prosecuted to the fullest extent permissible should we choose to do so.
You may view, download, print, email and use materials from this website for personal, non commercial purposes only.
You may use our intellectual property with clear and obvious credit back to our site, as well links back to the page where the materials, designs, images, text, quote or post is located when it is appropriate to do so. However, you may never claim any of our intellectual property as your own or your unique creation, even with attribution.
YOUR COMMUNICATIONS
If you submit, comment or post any communications or materials (such as photos, videos or written content) to this website through our contact or request forms, blog, blog comments, newsletter sign up or other related pages, or directly to our phones, mailing address, or email address, you represent and warrant that you are at least 16 years old and you are the owner of or have permission to share such materials. Such communications are not held privileged or confidential and may be subject to viewing and distribution by third parties. For more information on when and how we store and use your communications or any data provided by you, please refer to our Privacy Policy.
We, in our discretion, may delete or modify, in whole or part, any post, comment or submission to this website.
We own any and all communications displayed on our website, emails or other media as allowed by Australian law. We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business.
You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.
Please choose carefully any material or communications you upload to, submit to, or embed on this website. Any material you post on this website becomes public. You are responsible for your material and for any liability that may result from the material you post on this website. You participate, comment, and post material on this website at your own risk. Any communication by you on this website, whether by leaving a comment or participating in a discussion, chat bot, contact submission form or other interactive service, must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory or obscene or otherwise in violation of any law or the rights of others.
VISITOR BEHAVIOUR ON OUR WEBSITE
The following behaviour is strictly forbidden: causing damage to this website; using this website for any unlawful, illegal, fraudulent or harmful purpose or activity; using this website to copy, store, host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke logger or other malicious software; using this website to transmit, send or deliver unsolicited communications or for other marketing or advertising purposes; systematically or automatically collecting data from this website; or sharing private and proprietary information from online courses with anyone else.
DISCLAIMERS
Our website and related materials are provided for educational and informational use only, and is not intended to provide any professional financial, legal, medical or psychological services or advice, which can be provided by your own accountant, lawyer, financial advisor, or medical professional. We disclaim any liability for your reliance on any opinions or advice contained in this website and encourage you to consult with a professional if you have specific questions about your own unique situation.
You agree to indemnify and hold harmless our website and company for any direct or indirect loss or conduct incurred as a result of your use of our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).
While we may reference certain results, outcomes or situations on this website, you understand and acknowledge that we make no guarantee as to the accuracy of third party statements contained herein or the likelihood of success for you as a result of these statements or any other statements anywhere on this website. If you have medical, legal or financial questions, you should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions you choose to make as a result of using this website, related materials, products, courses or the materials contained herein.
This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email us at [email protected]
LINKS TO THIRD-PARTY PRODUCTS, SERVICES, OR SITES
Any links to third-party products, services, or sites are subject to separate terms and conditions. We are not responsible for, or liable for, any content on or actions taken by such third-party companies or websites. It is your responsibility to fully research third parties before entering into any transaction or relationship with them.
NO WARRANTY
The information, products and services offered on or through this website are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this website or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this website, including membership pages, or the servers that make it available, are free of viruses or other harmful components.
We shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages that result from the use of, or the inability to use, this website, including its materials, products or services, or third-party materials, products or services made available through this website.
TERMINATION
If at any time we feel you have failed to comply with these Terms and Conditions, we may refuse access to this website, in whole or part, and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice.
SEVERABILITY
If any part of these Terms, Conditions and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
LAW AND JURISDICTION
These Terms, Conditions and Privacy Policy are governed by and construed in accordance with Australian law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Victoria, Australia.
REFUNDS
Due to the nature of our offerings, different refund terms apply to products and services:
Digital Products and Online Courses: All digital products and online courses are non-refundable once purchased, due to the immediate access provided.
In-Person Services (Training, Workshops, Consulting): Refunds are not generally provided for in-person services unless we fail to deliver the agreed services. If you wish to reschedule or cancel a booking, our cancellation and rescheduling policy (outlined in the Client Services Agreement or Proposal) will apply.
Exceptional Circumstances: We may consider refund requests on a case-by-case basis at our sole discretion. Any agreed refunds will be confirmed by both parties in writing.
Nothing in this clause is intended to limit your rights under Australian Consumer Law.
ENTIRE AGREEMENT
The information contained herein constitutes the entire agreement between site users and Tov Collective Pty Ltd relating to the use of this website.
CONTACT INFORMATION
If you require more information or have any questions or concerns about these Terms and Conditions, you can contact:
Email: [email protected]
Address: 101/2 Alexander St Seddon VIC 3011